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Start here for quick answers to all your FAQs on Purchases, Wallets and Withdrawals!
How do I make a purchase?
We currently accept two methods of payment to purchase digital collectibles:
- Credit Card
- Account balance
When you make a purchase, the digital collectible will transfer ownership from the seller (the Artist or another Collector) to you. While it's transferring, there may be limitations on what you can do.
Why and how is a card limited immediately after purchase?
It takes a little time—usually just a few minutes—for the ownership status of a card to be written to the blockchain. Until this happens, cards can be looked at and played, but they cannot change ownership or be transformed by burning or mixing.
What do I need to withdraw my balance?
You need verify yourself to pass our KYC (Know-Your-Customer). Please head over to the verification section in your profile and follow the instructions. If you have any troubles, review this support article.
